Incidents reported on status page for Sailia https://status.sailia.com/ https://d1lppblt9t2x15.cloudfront.net/logos/462ad2595d35902a0bea369a3def03e1.png https://status.sailia.com/ en https://status.sailia.com/ Thu, 18 Jun 2026 07:05:35 +0000 https://status.sailia.com/#5b31cacf4695b7c5bb427dbcaffadadbc7772bd6a238228f8f04b05a52e107a3 Sailia API recovered https://status.sailia.com/ Thu, 18 Jun 2026 07:02:58 +0000 https://status.sailia.com/#5b31cacf4695b7c5bb427dbcaffadadbc7772bd6a238228f8f04b05a52e107a3 Sailia API went down https://status.sailia.com/incident/927585 Thu, 18 Jun 2026 06:52:00 -0000 https://status.sailia.com/incident/927585#167c3aa888c67336ba553222a8053d3b765d0cb4c115c51f5d68fa67f1a7e39e Engineers worked through the night to provision extra capacity and solved this issue. Do let us know if your API workload is still experiencing issues at support@sailia.com. https://status.sailia.com/ Thu, 18 Jun 2026 06:47:43 +0000 https://status.sailia.com/#5798a9cc369b1b2a7e1b9d860598b0a8f0dd6d56384dfe9b5de5aa697c27db1d Sailia API recovered https://status.sailia.com/ Thu, 18 Jun 2026 06:39:36 +0000 https://status.sailia.com/#5798a9cc369b1b2a7e1b9d860598b0a8f0dd6d56384dfe9b5de5aa697c27db1d Sailia API went down https://status.sailia.com/ Thu, 18 Jun 2026 06:35:35 +0000 https://status.sailia.com/#35958c63c9cea04a7adb509c7e36dd3a0e2ef87f3177676af09556ba4b519401 Sailia API recovered https://status.sailia.com/ Thu, 18 Jun 2026 06:30:33 +0000 https://status.sailia.com/#35958c63c9cea04a7adb509c7e36dd3a0e2ef87f3177676af09556ba4b519401 Sailia API went down https://status.sailia.com/ Thu, 18 Jun 2026 06:02:42 +0000 https://status.sailia.com/#b2c68be6e5d96b6ef09aff64bf27a66c5156133543986dae24bc3da5564c9141 Sailia API recovered https://status.sailia.com/ Thu, 18 Jun 2026 06:00:28 +0000 https://status.sailia.com/#b2c68be6e5d96b6ef09aff64bf27a66c5156133543986dae24bc3da5564c9141 Sailia API went down https://status.sailia.com/ Thu, 18 Jun 2026 04:53:31 +0000 https://status.sailia.com/#8e450386bd03988881c47c787542d72fffcc6c4bc535ce40e37d140d289baf18 Sailia API recovered https://status.sailia.com/ Thu, 18 Jun 2026 04:51:37 +0000 https://status.sailia.com/#8e450386bd03988881c47c787542d72fffcc6c4bc535ce40e37d140d289baf18 Sailia API went down https://status.sailia.com/ Thu, 18 Jun 2026 04:23:35 +0000 https://status.sailia.com/#0617cdd248a01f54c6f1fb3aaf0f8d0d05a39cc767693aafe449fc571554f869 Sailia API recovered https://status.sailia.com/ Thu, 18 Jun 2026 04:18:28 +0000 https://status.sailia.com/#0617cdd248a01f54c6f1fb3aaf0f8d0d05a39cc767693aafe449fc571554f869 Sailia API went down https://status.sailia.com/ Thu, 18 Jun 2026 03:44:39 +0000 https://status.sailia.com/#b4063d8b53185835c927b2ce7b29da6b0a7bf1e36d5650b9c6d540df2cad82bb Sailia API recovered https://status.sailia.com/ Thu, 18 Jun 2026 03:42:39 +0000 https://status.sailia.com/#b4063d8b53185835c927b2ce7b29da6b0a7bf1e36d5650b9c6d540df2cad82bb Sailia API went down https://status.sailia.com/ Thu, 18 Jun 2026 03:38:39 +0000 https://status.sailia.com/#56b0b39a799680d2679f47f18c672cb73cf8c6482a452b4bd5bc36c9dc40d1a1 Sailia API recovered https://status.sailia.com/ Thu, 18 Jun 2026 03:24:35 +0000 https://status.sailia.com/#56b0b39a799680d2679f47f18c672cb73cf8c6482a452b4bd5bc36c9dc40d1a1 Sailia API went down https://status.sailia.com/ Thu, 18 Jun 2026 03:17:49 +0000 https://status.sailia.com/#98c34b690acb4526ea5295ad713cc83b3148db670daf8fce46ef0f328899e6e9 Sailia API recovered https://status.sailia.com/ Thu, 18 Jun 2026 03:09:25 +0000 https://status.sailia.com/#98c34b690acb4526ea5295ad713cc83b3148db670daf8fce46ef0f328899e6e9 Sailia API went down https://status.sailia.com/incident/927585 Thu, 18 Jun 2026 02:44:00 -0000 https://status.sailia.com/incident/927585#fd46c3cb7007fe916280eb9785fee3bd92dcc7245893c2d8cc513365bda6d732 Engineers are working on provisioning extra capacity to solve this issue. https://status.sailia.com/ Thu, 18 Jun 2026 02:23:36 +0000 https://status.sailia.com/#7470873e28ada04da749b038464178c5266f9674ace2afa83eefe70fe18e6a20 Sailia API recovered https://status.sailia.com/ Thu, 18 Jun 2026 02:15:32 +0000 https://status.sailia.com/#7470873e28ada04da749b038464178c5266f9674ace2afa83eefe70fe18e6a20 Sailia API went down https://status.sailia.com/ Thu, 18 Jun 2026 02:08:53 +0000 https://status.sailia.com/#893220d8f35a4e903d50b5ffc445c735bccc5ee8e662a02a17c71bdfe20df51f Sailia API recovered https://status.sailia.com/ Thu, 18 Jun 2026 02:00:40 +0000 https://status.sailia.com/#893220d8f35a4e903d50b5ffc445c735bccc5ee8e662a02a17c71bdfe20df51f Sailia API went down https://status.sailia.com/ Thu, 18 Jun 2026 01:56:26 +0000 https://status.sailia.com/#2e802b913f25b024e4ae759aafcec1448a05b13c3e526a22169e84ee29171431 Sailia API recovered https://status.sailia.com/ Thu, 18 Jun 2026 01:48:41 +0000 https://status.sailia.com/#2e802b913f25b024e4ae759aafcec1448a05b13c3e526a22169e84ee29171431 Sailia API went down https://status.sailia.com/incident/927585 Thu, 18 Jun 2026 01:31:00 -0000 https://status.sailia.com/incident/927585#2efae72720dd35e09c28b5d54e449dfeb8f774c96a3ac26d48297b843004111e The API is experiencing intermittent slowdowns under heavy autonomous load https://status.sailia.com/ Thu, 18 Jun 2026 01:11:44 +0000 https://status.sailia.com/#55e85618512ca8c2255974e6bcbdefe16b483967392c5884067cb30b672750a2 Sailia API recovered https://status.sailia.com/ Thu, 18 Jun 2026 00:45:23 +0000 https://status.sailia.com/#55e85618512ca8c2255974e6bcbdefe16b483967392c5884067cb30b672750a2 Sailia API went down https://status.sailia.com/ Thu, 18 Jun 2026 00:03:06 +0000 https://status.sailia.com/#a286414490b0c6659756cd9ccebe97362f64456f116b74f53bf32c7c5fc0e563 Sailia API recovered https://status.sailia.com/ Wed, 17 Jun 2026 23:42:26 +0000 https://status.sailia.com/#a286414490b0c6659756cd9ccebe97362f64456f116b74f53bf32c7c5fc0e563 Sailia API went down https://status.sailia.com/ Wed, 17 Jun 2026 23:32:52 +0000 https://status.sailia.com/#43b91ebac09c56bc432f649b716909b5dd54d481fe97a5fcfb2ffdee2efbe6fb Sailia API recovered https://status.sailia.com/ Wed, 17 Jun 2026 23:30:41 +0000 https://status.sailia.com/#43b91ebac09c56bc432f649b716909b5dd54d481fe97a5fcfb2ffdee2efbe6fb Sailia API went down https://status.sailia.com/ Wed, 17 Jun 2026 23:26:37 +0000 https://status.sailia.com/#7a251712ab19ee3da5b773295daf4310cf9da9e13a1c9b0834e01f5f81890704 Sailia API recovered https://status.sailia.com/ Wed, 17 Jun 2026 23:24:25 +0000 https://status.sailia.com/#7a251712ab19ee3da5b773295daf4310cf9da9e13a1c9b0834e01f5f81890704 Sailia API went down https://status.sailia.com/incident/906335 Wed, 27 May 2026 09:09:00 -0000 https://status.sailia.com/incident/906335#f993bef2a781f56b17f27cf5cb81207c58a1b618fcb77c0b7d0b4cb3ee96f265 This issue arose following the release of a new feature for automated instalment plans for accommodation bookings, which was rolled out yesterday evening, 26/05/26. A problem in this deployment meant that zero-value payments were not processed as expected within the new automated payment flow. This edge case was not covered by our existing testing, and the errors were not surfaced through our usual monitoring. We have now added additional logging and checks to ensure this type of issue is detected more quickly in future. The issue has now been resolved, but please do get in touch if you notice any further problems. https://status.sailia.com/incident/906335 Wed, 27 May 2026 09:06:00 -0000 https://status.sailia.com/incident/906335#81e10076e5195a0d128f64bb99d275769edab3e9aff90e4e1bfea99f21e739c6 The fix has rolled out to all users. Any previously affected payments are going through as normal. https://status.sailia.com/incident/906335 Wed, 27 May 2026 09:00:00 -0000 https://status.sailia.com/incident/906335#3ec7c17ac69a7837c39f2e56601ea47b6bf4c009d641b3ccd9fc42340ff4839b We've identified the issue and a fix is rolling out https://status.sailia.com/incident/906335 Tue, 26 May 2026 17:47:00 -0000 https://status.sailia.com/incident/906335#17499a39a221f363b9eee0e75f64535afc30bc390bb2889e50ad74ce46cb203c Payment issues for a subset of users https://status.sailia.com/ Wed, 06 May 2026 20:44:29 +0000 https://status.sailia.com/#abc979bed29494946878fada8cc9a201dc583981e2eb0eacd6d66a210b88a357 Sailia API recovered https://status.sailia.com/incident/889639 Wed, 06 May 2026 20:43:00 -0000 https://status.sailia.com/incident/889639#79484793de13433bc4d117b0a464780e7d6de80a5aa8abec65d640453ed60c23 This occurred when a manual change was made to the setup of a customers calendar due to a support request. Unfortunately there was an error in the data. This caused a database query to hang which caused a cascading issue that lead to an outage of our main database. We were alerted the second the issue was occurring and started looking for the root cause at 9:20. We scaled vertically to get the service back online, this took 22 minutes to fully recover. We identified the issue within a few minutes of the outage, to recover the database we retraced the manual steps that were taken and reversed them. We then reverted our other changes as the fix was stable. Do let us know if you have any questions about this incident, do feel free to get in touch at support@sailia.com https://status.sailia.com/ Wed, 06 May 2026 20:21:34 +0000 https://status.sailia.com/#abc979bed29494946878fada8cc9a201dc583981e2eb0eacd6d66a210b88a357 Sailia API went down https://status.sailia.com/incident/889639 Wed, 06 May 2026 20:21:00 -0000 https://status.sailia.com/incident/889639#96a6d0560c0ffbd18f196f0362d4e93473ae352ae4bcb3d7a1cfb74a435b9f37 We're very sorry about this incident. We're investigating the root cause. https://status.sailia.com/incident/768861 Tue, 18 Nov 2025 12:37:00 -0000 https://status.sailia.com/incident/768861#cf7c9e9c6aeae852d19dea1af2b58fb7fdff423de7300a923afc5a68d97281f2 Services are now recovering https://status.sailia.com/incident/768861 Tue, 18 Nov 2025 12:34:00 -0000 https://status.sailia.com/incident/768861#4247cc9bfa161dfedb2d08aa1ddb68c2468475af3237954cd038bda74479f89f Cloudflare DNS is now down. Follow along with the status updates here: https://www.cloudflarestatus.com/incidents/8gmgl950y3h7 https://status.sailia.com/incident/768861 Tue, 18 Nov 2025 12:20:00 -0000 https://status.sailia.com/incident/768861#5349a455e2d79c02caa20bb2cd73b5f6ce82a9e4d5aa4f7f425edde381cf2b58 We have now migrated off Cloudflare and will no longer be impacted by it's outages for CDN https://status.sailia.com/incident/768861 Tue, 18 Nov 2025 12:12:00 -0000 https://status.sailia.com/incident/768861#f4ce76a0426fe25fe095e42fad69d4e2a0170f28eb8b786ef7f5d15d0fc3bb4c We are back up across all services. Cloudflare has acknowledged the incident and is warning of intermittent downtime. https://status.sailia.com/incident/768861 Tue, 18 Nov 2025 11:59:00 -0000 https://status.sailia.com/incident/768861#d988d6dd1a8ecb6bc5d88dd56c4265d4f12308053c2c4dba5f26911ed37daa92 Cloudflare is down, this has taken websites down globally. https://www.cloudflarestatus.com/incidents/8gmgl950y3h7